frequently asked questions
Countries you ship to?
We ship worldwide except Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, The Gaza Strip in Palestine, Ecuador, Cuba, Iran, Syria, North Korea
Return policy?
All sales are final, no returns or exchanges. If any item arrives damaged, please email us with your order number and clear photos of the item. We’ll review the issue and decide the best way to handle it on a case-by-case basis.
When will I get my order?
Please allow 3–5 business days for fulfillment. U.S. orders usually arrive within a week. International orders can take up to 20 business days, depending on location and shipping.
Where are your products made?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Are customs paid for?
Customers outside the United States are responsible for any duties and taxes. Items ship from manufacturers in the U.S. and Europe, depending on the product.